Cancellation policy

Purchase Options Cancellation Policy

At SANA Wellness Bar, we want to make managing your orders as easy as possible. Please review the following cancellation terms for any recurring or subscription-based purchase options.

Cancellation of Recurring Orders

If you have enrolled in a recurring order or subscription-based purchase option, you may cancel at any time before your next scheduled order date. Cancellations must be submitted at least 24 hours before the next scheduled fulfillment date to avoid being charged for that order.

To cancel a recurring order, please contact us at info@sanawb.com or through your account dashboard.

Event & Catering Orders

For scheduled catering or event orders (including corporate catering, event catering, birthday parties, and wellness events), cancellations must be submitted at least 48 hours before the scheduled event date to receive a full refund of any refundable amounts paid. Non-refundable deposits are not eligible for refund upon cancellation.

Modifications

If you would like to modify rather than cancel your order, please contact us as early as possible. We will do our best to accommodate changes based on availability and preparation schedules.